Frequently Asked Questions

Here you will find a range of our most commonly asked questions, and if you don't find what you're looking for just get in touch...


website help
E-shop / EDI FAQs and Help Videos

A selection of
videos and FAQs
about the website and EDI

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Antalis and me


This section is
all about your
relationship with us

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My account


If you trade
online with us
this section is for you

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Products and services

Find a product,
order a sample,
find a product description...

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My orders


Placing or modifying your order, interfacing with management software, etc..

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My deliveries and returns

View information
about deliveries
and returns

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My invoices


View my invoice,
make a payment,
manage credit notes

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Customer support


Here's how you contact
customer service or
raise a request

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Benefits Of

Online Ordering

Learn more
online ordering benefits

Contact us

If the above has not been of any help and we have not answered your question, please contact us